If you don't have any support you can try this steps to find what OS you have and try the version for that instead.

(The administrator will probably appreciate that you asked the support first) If neither the recommended version or the archive work ask your support for help or computer administrator if needed. If someone does call you on the phone from a number you don't recognize and offer you support, say that you will call them back and only do that if the number belongs to someone you can trust. (if the page recommended a 32bit version a 64bit is unlikely to work) You start blender by launching the executable (same thing as a program) blender and not BlenderPlayer. Open the archive and copy the folder that is in it to the desktop or where you like to keep your files. 7zip example given) version that matches what was recommended from the page. If you are denied to install or start it, go to the list of other versions and see if an archive (.zip /.

If you are unsure of what version you should use, try the one that the page suggest with a big button. (Direct link - /download) Finding the right version The latest production-ready version can be found on

Latest version blender